Frequently Asked Questions
Clear, text-first answers about WindGrove courses, organization practices, access and refunds. If you can’t find what you need, send us a quick question using the button below.
Why no photos?
Photos bias expectations. Our text-first approach improves accessibility and transfers better across spaces. It also reduces page weight and helps learners focus on principles rather than decor.
Do I get a certificate?
Many courses include a completion certificate. Filter by “Certificate” in the catalog, or check the course syllabus for an explicit certificate badge.
Is this suitable for beginners?
Yes. Start with Foundations of Decluttering and Evening Reset Ritual. Each course includes gentle on-ramps and practice prompts.
How long do I have access?
Unless clearly stated otherwise, courses come with lifetime access to recorded materials and all updates for that course. Live cohorts include replays in the same window.
What is your refund policy?
We offer a 14-day refund window for self-paced courses if you have completed less than 20% of the curriculum. Cohorts and coaching have custom terms shown at checkout.
Are courses live or self-paced?
Both. Our core library is self-paced, and we run optional live cohorts several times per year. Cohorts include Q&A sessions and peer accountability.
How is content delivered?
Text-first lessons with checklists, optional audio narrations, and concise video explainers when needed. You can learn comfortably on mobile or desktop.
Do you support screen readers and keyboard navigation?
Yes. We use semantic HTML, robust contrast, and full keyboard support. If you encounter an issue, contact [email protected].
Do you offer team or corporate enrollment?
Yes. We provide team seats, centralized billing, and progress tracking. Teams of 10+ receive volume pricing and onboarding assistance.
Which payment methods and currencies are supported?
We accept major cards and local wallets in most regions. Prices are shown in your local currency when possible, with tax calculated at checkout.
How much time should I allocate per week?
Most learners spend 1–3 hours weekly. Courses are modular, making it easy to pause and resume. We include suggested weekly rhythms.
What data do you collect?
We collect minimal data required to run your account and provide learning analytics. You can request export or deletion via support at any time.
How can I contact support?
Email [email protected] or call +1 (415) 394-6728. Our team replies within 1–2 business days.